Accessibility
Everyone is welcome at Museum Hof van Busleyden. We do everything we can to give you the best visit possible.
Visual step-by-step guide
Not sure what to expect from your museum visit? The visual step-by-step guide will help you prepare for your visit, from our accessibility to your arrival at the museum.
Download the new visual step-by-step guide here.
Mobility impairment
The museum is fully wheelchair and electric-wheelchair accessible. All floors offer elevator access, and there are 20 folding chairs available for anyone who needs to sit periodically.
Will you require a wheelchair for your visit? Two wheelchairs are available at reception. Please mention this when booking to ensure that the wheelchair is not already in use.
Deafness and hearing loss
The museum reception is equipped with a hearing loop system and microphone. All videos with dialogue in the museum are subtitled, so you won't miss a thing.
Blindness and visual impairment
At the present time, the museum does not have a standard offering for visitors with visually impairment. If you would like to visit the museum, please get in touch with us for a customised guided tour. Guidedogs are permitted in the museum.
Companions for people with a disability
Entry to the museum is free for companions for people with a disability. The entrance fee for people with a disability is four euros.
High sensitivity and neurodivergence
Do you need an environment that is low in stimuli? Visit the museum in peace during the Quiet Visit, which is specially designed for those who are highly sensitive. We limit visitor numbers in the museum galleries. You will still hear natural environmental sounds of the old city palace such as creaking floors, but intense video or audio clips are muted. Our staff won't approach you directly, but are on-hand to assist you. This will allow you to enjoy your museum visit in all tranquillity.
Practical Enquiries
Do you have any specific practical enquiries, require a customised guided tour or have a suggestion to improve accessibility? Please get in touch with us. We will gladly assist in creating the most pleasant museum visit possible.
